June 2009
1 post
6 tags
Americans Heart Outsourcing - Really
Oh, the “o” word: “outsourcing”.
Once a reviled word associated with shipping American jobs abroad, more and more Amercians now view “outsourcing” as something positive. Most recently this includes financial institutions like banks and credit unions.
Take technology, for instance. In an era that demands extensive use of encrypted and protected data, it makes...
May 2009
3 posts
6 tags
Turn that Frown Upside-Down (and Fa$t!)
Image via Wikipedia
Why are so many people dissatisfied with their financial instution? This survey says 67% of Americans would readily consider switching banks. Common sense says this isn’t the way for banks to keep customers or credit unions to retain members.
Yet: there are plenty of folks who know how to treat their people right, right now and right away. You guessed it: by...
4 tags
What's Your "Tweet to Dollar" Conversation Rate?
Image via CrunchBase
Twitter is on everyone’s lips these days, and for good reason. A few months ago I wrote a post titled “Six Surprising Ways Twitter Can Make You Rich”; its purpose was to quickly address the personal benefits of having and using a Twitter account. But what about institutional use?
Financial institutions in general and credit unions in particular seem ahead...
